IT Specialist Manufacturing

As a member of a cutting edge and highly automated production plant, you will join a multinational team in a new factory using innovative technology and state-of-the-art equipment. In collaboration with a diverse, international team, you will be responsible for the daily operation, support and availability of the manufacturing IT systems which encompasses the following:  

Key Responsibilities: 

  • Manage the configuration, upgrade and maintenance of factory shopfloor IT systems and infrastructure. 
  • Ensure the daily operation and support availability of the manufacturing IT systems in the agreed SLA together with other teams. 
  • Take part in the implementation of standard systems and processes. Find further opportunities to drive more standardization (removing legacy/non-standard apps/systems). 
  • Manage the user support and effectively facilitate the use of other established regional or global teams (e.g. Network team, Server Team, Helpdesk) or outsourced services (e.g. MPS) 
  • Incident Management (Reporting, recording and resolving incidents), Change Management & Configuration management (Requesting, implementing, approving and documenting changes) 
  • IT Continuity / Disaster Recovery (as part of Business Continuity: Disaster recovery documentation and agreed SLA) 
  • Follow company standards, procedures and guidelines to ensure IT continuity, mainly around ITIL principles. 
  • Manage configuration, maintenance and monitoring of the factory server and network systems. 
  • Ensure a close collaboration with the engineering team on daily projects. 
  • Coordinate or perform the installation, configuration and upgrade of apps/hardware/OS. 
  • Determine and authorize use of resources based on business owners’ approvals. 
  • Schedule and manage backup and restore procedures. 

Profile requirements:  

  • University degree in IT/Electronics or any widely accepted IT certificate, showing fundamental IT knowledge. 
  • Proven and successful experience in industry. 
  • Knowledge of IT components (server, network, OS, DBMS, ERP, telecommunication technology, etc.). 
  • Able to define main control system elements, basic understanding of control systems (SCADA, control network, etc.). 
  • A good command of English is required, knowledge of French will be considered an asset. 
  • Awareness of fundamental Project Management principles. 
  • Knowledge of ITIL principles and processes (Incident, Problem, Change etc). 
  • Sense of priorities to resolve issues, self-initiative.  
  • Team player, self-learning skills, “can do” attitude, problem solving ability, curious mind. 

Please contact us for more information on this opportunity.

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